Job Description

Communications Manager - Remote at UNFI

Job Overview

The Communications Manager supports the planning, execution, and measurement of ongoing associate-facing communications. This role drives internal engagement by identifying and leveraging the most effective channels and platforms. Responsibilities include developing and implementing 360-degree communications plans, sourcing story ideas, conducting interviews, and drafting copy for the Newsroom and social channels. As part of the editorial team, this individual delivers timely, always-on campaigns that align with the company’s narrative and strategic priorities.

Job Responsibilities

• Channel Management & Engagement: Manage and optimize communication channels to drive engagement and continuously improve processes to enhance reach, impact, and efficiency.
• Strategy & Content Creation: Plan and execute 360-degree communications campaigns; source story ideas, draft copy, conduct interviews, and support internal programs and events, including town halls and engagement activities.
• Collaboration & Alignment: Partner with internal and external-facing teams to ensure consistent, aligned planning and messaging. Build strong, collaborative relationships with cross‑functional partners to meet audience needs and preferences.
• Measurement & Continuous Improvement: Monitor and evaluate communication effectiveness and make data-driven improvements. Stay up-to-date with industry trends and best practices to continuously improve and innovate.

Education & Certifications

• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or related field (master’s degree preferred).

Experience

• 5‑8 years of experience in a communications role, preferably in a complex, matrixed organization.

Knowledge, Skills & Abilities

• Exceptional writing, editing, and proofreading skills.
• Strong understanding of digital communication platforms and tools.
• Experience developing integrated communications plans and change/project management preferred.
• Experience creating video content for internal or external communications (storyboarding, scripting, production oversight; editing not required).
• Exceptional written and verbal communication skills, with the ability to simplify complex information.
• Experience with internal and external communications initiatives and best practices, including tailoring messaging for different audiences.
• Proficiency in Microsoft Office and familiarity with design programs (e.g., Canva, Adobe Creative Suite), intranet platforms, and CMS tools is a plus.
• Ability to meet tight deadlines and manage multiple projects simultaneously in a fast‑paced environment.
• Familiarity with monitoring and analyzing communication metrics to assess effectiveness and inform future strategies.
• Strategic mindset and comfortable working with ambiguity.
• Good judgment is required for this position as there may be times when direct supervision is not immediately available.

Work Environment

Remote role. This position is classified as remote where the associate will perform remote work from their primary residence. Associates may work from the office if required for business reasons or by manager direction.

Travel

Minor travel may be required to company offices, distribution centers, or other locations for meetings or business reasons.

About UNFI

UNFI is North America’s premier grocery wholesaler, delivering the widest variety of fresh, branded and owned brand products to community grocers and retail chains alike. A pioneer in natural and organic foods, UNFI is growing and transforming to meet the needs of an evolving workplace. With over 29,000 employees across America in 50 distribution centers and corporate offices.

Benefits

Competitive 401(k) plan, flexible PTO plan, health benefits (eligible after 30 days), mentorship program, developmental opportunities, and other benefits applicable to specific role. For Washington positions (or positions that may be performed remotely from Washington),

Equal Opportunity Employer

UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. All qualified applicants will receive equal consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates participating in all aspects of the job selection process. M/F/Veteran/Disability. VEVRAA Federal Contractor.

Compensation

UNFI anticipates paying the referenced pay rate or within the pay range for this position. The actual pay, where applicable, will depend on factors such as education, experience, training, and requirements under applicable collective bargaining agreements. UNFI is committed to transparency in pay in compliance with applicable state and local laws.

Legal Notice

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

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