Job Description

Processing Specialist

We're Palco. We provide the management, support, and systems behind self-directed programs—the services that help people hire, pay, and manage their own caregivers with confidence. With 25+ years of experience as a national provider operating in over 17 states, we keep people at the center of everything we do. Through innovative technology and decades of expertise, we help states and partners run stronger, more compliant, and efficient programs. Our mission is to challenge the status quo and build smarter, more human-centered solutions that put power back in people's hands.

The Processing Specialist I ensures accurate processing of biweekly and semi-monthly payroll for assigned entities. This position requires proficient computer skills, and the ability to multi-task and consistently meet deadlines.

Duties and Responsibilities:

• Responsible for understanding payroll processing requirements for assigned entities.
• Processing biweekly and semimonthly payroll
• Provides follow-up correspondence via phone or email when data contains errors or omissions.
• Maintains client confidence by safeguarding data and complying with HIPAA.
• Process Adjustments, voids, reissues and ACH uploads
• Process off-cycle payroll
• Coordinate printing, packaging and distribution of checks/advice slips.
• Extract and import data from multiple programs.
• Process garnishments, tax levies, court orders, etc.
• Research and resolve payroll issues.
• Coordinate payroll audits/reviews to ensure accuracy of pay and identify potential errors.
• Assists with compiling information for special reports and preparing other documents and correspondence.

Education and Essential Traits

• A minimum of a high school diploma is required and two years of relevant experience.
• You should bring with you some knowledge of accounting and payroll.
• Strong organizational and problem-solving skills, with the ability to analyze information, strong attention to detail, take initiative to follow-up on transactions, and make decisions about information.
• Good research and analysis skills
• Must possess solid email, Internet, and Microsoft Office skills.
• Strong excel skills are essential for the position.
• Exceptional mathematical and calculation skills.
• Must have good verbal and written communication skills.
• Multitasking abilities.
• Must be willing to work Monday through Friday, 8:00 am – 5:00 pm

Join Us

• This position is remote/work-from-home role. Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday.

• Company benefits designed for you:
• Generous Paid time off.
• Annual bonus potential.
• Retirement Savings: We will support you as you save for your future.
• Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
• Paid Training: Earn while you learn and continue to grow with access to internal and external learning opportunities.
• Great Work Environment: We are proud of our company culture of collaboration and the recognition we have received for our diversity efforts.

Benefits package:

• Employer shared Health Insurance cost
• Employer paid Disability Insurance
• Employer paid Life and AD&D Insurance
• Vision Insurance
• Cancer Insurance
• Voluntary Life Insurance
• Paid Time Off
• Remote work environment
• Paid holidays

When you join Palco, you are engaged in creating the future - both our company's, the people we serve, and your own. We understand that our success is directly related to the success of our team. We strive to create a culture where you can:

• Bring your authentic self to work.
• Grow and thrive, both personally and professionally.
• Make a difference with our clients, in our communities, and with the millions of people we support.
• Experience work/life balance.
• Feel value and a greater purpose through the work you do.

Palco, Inc. is an Equal Employment Opportunity (EEO) employer and does not discriminate in any employer/employee relations based on race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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